Just over a year after buying my Macbook and it has quite possibly died. While using it, it stalled, keyboard wouldn’t respond, and I had to shut it down. When I started it up again I heard 3 distinct clicks which is never a good thing, and after a few minutes of staring at a grey screen a flashing folder appeared with a question mark in the middle.
It has happened to others and the prognosis isn’t good. A reinstall of Mac OS X is required, but those clicks I heard disturb me. I get the feeling I’ll be finding out how good Apple Support are. Does anyone know how to eject a DVD without the OS running? The Bourne Supremacy is in the drive and I haven’t even watched it yet!
I’m paranoid about backups, and what has been bugging me over the last few weeks is that all my email was on the Macbook, and I hadn’t got around to backing it up because the wireless connection was too slow. I’ll find an older Thunderbird directory on my Linux box and fire that up, but if you’ve sent me email over the last few weeks that needs a reply, send it again. I think I’ll allow Gmail to store my mail in future.
If for some reason the machine can’t be resurrected, it’s definitely the last Mac I’ll buy. What with the flickering screen too, I think I might be better off spending the extra pennies on better hardware from a PC manufacturer.
Update! I rang Apple, who put me on to their local reseller/fixer-upper, and they have the laptop. Hopefully I’ll hear back from them before the end of the week. They’ll try to fix the flickering screen too. That’s apparently caused by a missing piece of rubber on the mother board.
Update on Aug 24! The service center rang yesterday evening to say the machine is fixed so I picked it up this morning. All data is gone but I won’t put anything on there I can’t afford to lose. I hope the flickering screen problem is gone now as they replaced a “board, inverter” and “cable, inverter” too. OS X is 10.4.10, and Software Update picked up one iPhoto update. Now to reinstall Firefox and other apps ..
You might also like